Payment Policy

Effective Date: January 2, 2025

At ElectraNariTech, we prioritize offering our customers a seamless and secure payment process. Our Payment Policy outlines the accepted payment methods, the payment process, and other critical details regarding transactions made on electranaritech.com. By using our services and making purchases, you agree to adhere to the terms described in this policy.

1. Accepted Payment Methods

We offer a variety of secure payment options for your convenience. Our goal is to ensure that you have a smooth, hassle-free shopping experience when purchasing from ElectraNariTech. Currently, we accept the following payment methods:

  • Credit and Debit Cards: Visa, MasterCard, American Express, Discover, and other major credit/debit cards.
  • PayPal: A widely used secure online payment system.
  • Apple Pay & Google Pay: Popular digital wallet payment options for quicker and safer payments.
  • Bank Transfers: Available for high-volume transactions or special orders.

All payments are processed through industry-standard encryption technologies to ensure security. By using any of the above methods, you are agreeing to the terms set forth by the respective payment providers.

2. Payment Authorization

When you place an order with ElectraNariTech, your payment method is pre-authorized, meaning the funds are temporarily held to verify that payment information is valid and sufficient. Once the payment has been successfully processed, we will proceed with your order.

  • Authorization Hold: A temporary hold on funds may be placed at the time of checkout. This is not an actual charge and will be released if your order is canceled or declined.
  • Payment Confirmation: Upon successful payment processing, you will receive a confirmation email that includes your order details, including the total amount, items purchased, and estimated shipping details.

3. Currency and Taxes

All prices displayed on electranaritech.com are in USD (U.S. Dollars), and transactions will be processed in this currency. ElectraNariTech reserves the right to change product prices at any time without prior notice, though the price you see at the time of your order will be honored.

  • Sales Tax: Sales tax is applicable based on your shipping address and will be calculated at checkout. This tax is imposed by the state or local authorities and varies by location.
  • International Orders: For customers outside the United States, please note that customs duties, taxes, and other fees may apply to international orders. These charges are the responsibility of the customer.

4. Billing Address Verification

To protect both you and us against fraud, we may require you to provide a verified billing address during the checkout process. If the information you provide doesn’t match the records of your payment provider, your order may be delayed or canceled.

5. Payment Declines and Issues

If a payment is declined due to insufficient funds, incorrect card details, or suspected fraud, you will be notified via email, and your order will not be processed until the issue is resolved.

  • Failed Transactions: In the case of a failed transaction, we recommend verifying your payment details or using an alternative payment method.
  • Fraud Prevention: We take fraud prevention seriously and may cancel orders suspected of being fraudulent. To protect your data, we use secure payment processing systems to keep your information safe.

6. Order Modifications

Once your payment has been processed, we are unable to make changes to your order. If you need to modify or cancel your order, please contact our customer service team at info@electranaritech.com immediately. Please refer to our Refund and Returns Policy for any modifications after your order has been shipped.

7. Payment Security

Security is a priority for us, and all transactions on electranaritech.com are protected by encryption technologies, including SSL (Secure Socket Layer), to ensure the safety of your personal and payment information. Our payment processing partners are fully PCI DSS (Payment Card Industry Data Security Standard) compliant to ensure all payment data is handled securely.

8. Customer Support

If you have any questions regarding payments, billing issues, or order inquiries, please do not hesitate to contact us.