Shipping Policy

Effective Date: January 2, 2025

At ElectraNariTech, we aim to provide timely and reliable delivery of products to our customers. This Shipping Policy explains our shipping practices, including methods, charges, delivery times, and tracking information. By placing an order with us, you agree to the terms outlined below.

1. Shipping Methods

We offer a range of shipping methods to suit your needs. All shipping options are designed to provide a balance between speed, cost, and reliability. The available shipping methods at checkout will depend on your shipping address.

  • Standard Shipping: Delivery within 5-7 business days (for U.S. domestic orders).
  • Expedited Shipping: Delivery within 2-3 business days (for U.S. domestic orders).
  • Overnight Shipping: Next-day delivery for urgent orders (for U.S. domestic orders).
  • International Shipping: Shipping options for countries outside the U.S. vary based on location. Shipping times range from 7-21 business days, depending on the destination.

2. Shipping Charges

Shipping costs are calculated based on the weight, dimensions of the package, and the destination. Shipping charges are calculated at checkout, and you will be provided with an estimate before completing your order.

  • Free Shipping: We offer free standard shipping on all orders over $100 within the United States.
  • International Shipping Fees: For international orders, shipping fees are calculated at checkout based on the destination and shipping method.

3. Order Processing Time

After receiving your order, we typically process and ship it within 1-2 business days. Orders placed on weekends or holidays may take longer to process.

  • Shipping Confirmation: Once your order has been shipped, you will receive an email with a tracking number so you can monitor your package’s progress. You can also log in to your account to view shipping updates.
  • Tracking Information: Tracking details are provided once your package has been dispatched. Please allow 24-48 hours for tracking information to be updated.

4. Shipping Restrictions

At this time, we ship to all U.S. states, as well as most international locations. However, some countries may have shipping restrictions, additional duties, or import taxes that you may be required to pay. Please check your country’s import regulations before placing an order.

  • P.O. Boxes: We cannot ship to P.O. Boxes for certain shipping methods, such as expedited or overnight shipping. Please ensure that your shipping address is a physical address.
  • Undeliverable Packages: If a package is undeliverable or returned to us due to incorrect or incomplete shipping information, we will contact you to arrange for reshipment. Additional shipping charges may apply.

5. International Shipping

For our international customers, please be aware that customs duties, taxes, and fees are the responsibility of the customer. These charges will not be covered by ElectraNariTech and may vary depending on the destination country.

  • Customs and Import Duties: International shipments may be subject to import duties, taxes, and fees levied by the destination country. These are your responsibility and are typically collected at the time of delivery.
  • International Delivery Time: Delivery times for international shipments can vary. We strive to provide the best shipping options, but please note that customs processing can delay deliveries.

6. Shipping Delays

Occasionally, shipping delays may occur due to weather conditions, carrier issues, or high order volumes. While we strive to ensure prompt delivery, delays are beyond our control. We will notify you if there are any significant delays affecting your order.

7. Lost or Damaged Shipments

In the event that your shipment is lost or damaged during transit, please contact our customer service team immediately. We will work with the shipping carrier to resolve the issue as quickly as possible. ElectraNariTech is not responsible for any lost or damaged items after they have been delivered to the address provided.

8. Customer Support

For questions regarding shipping, order tracking, or delivery issues, please reach out to our customer support team: