Sales Policy

Effective Date: January 2, 2025

At ElectraNariTech, we aim to provide a seamless shopping experience for all customers. This Sales Policy outlines the terms and conditions under which we sell products on our website electranaritech.com, ensuring a transparent and trustworthy process. By making a purchase from our website, you agree to be bound by this policy.

1. General Information

We offer a wide range of electronic products, including consumer electronics, gadgets, and accessories. All items listed on electranaritech.com are subject to availability. Prices and descriptions are accurate at the time of posting, but may be subject to change without notice.

2. Order Process

Once you’ve placed an order on our website, you will receive a confirmation email that includes the details of your purchase, such as the item(s) purchased, shipping address, and payment method. This email serves as an acknowledgment of your order, but does not constitute acceptance of the order.

  • Order Acceptance: Your order will only be deemed accepted once we process it and send you a shipment confirmation email. Until then, we reserve the right to refuse or cancel your order due to various reasons, including but not limited to:
    • Product availability issues
    • Payment verification failure
    • Address verification issues
    • Fraud prevention concerns

3. Product Pricing

Prices for products are listed in U.S. Dollars (USD), unless otherwise specified. We strive to ensure that prices on the site are accurate, but errors may occasionally occur. If a price error is identified, we will contact you to resolve the issue, either by confirming the correct price or canceling the order.

  • Sales Tax: Sales tax will be applied to orders based on your shipping location, where applicable.
  • Discounts and Coupons: Promotions, discounts, and coupon codes are valid only under specified terms. They cannot be combined with other offers, and are limited to one per customer.

4. Payment Methods

We accept a variety of payment methods, including credit cards, debit cards, PayPal, and other secure payment gateways. Payments are processed securely using industry-standard encryption protocols.

  • Payment Authorization: Payments are authorized at the time of order. In some cases, your payment method may be pre-authorized before processing, and we may cancel or modify orders based on availability or security concerns.
  • Currency: All payments are processed in USD unless otherwise stated.

5. Shipping and Delivery

We offer shipping to various locations, and we strive to process and ship orders as quickly as possible. Once an order is shipped, you will receive a tracking number to track your order’s progress.

  • Shipping Methods: We offer standard, expedited, and express shipping options. Please select your preferred method at checkout.
  • International Shipping: For international orders, shipping fees and customs duties may apply. These charges are the responsibility of the customer.

6. Order Cancellations

Once an order has been placed, you can cancel it before processing begins. After your order has been processed, we may no longer be able to cancel it. In such cases, please refer to our Refund and Returns Policy for instructions on how to proceed.

7. Returns and Refunds

We want you to be completely satisfied with your purchase. For details on returns and refunds, please see our Refund and Returns Policy. Generally, we accept returns within 30 days of purchase, subject to specific conditions such as product condition and packaging.

8. Product Warranties

Certain products sold through ElectraNariTech may come with a manufacturer warranty. Please refer to the warranty information provided by the manufacturer for details about coverage, claims, and repair procedures.

9. Customer Support

For any inquiries regarding your purchase, delivery, or products, please contact our customer support team: